Orete Policies

Account Deletion Policy

Last updated: 9 July 2026

You can delete your Orete account at any time. Here's how it works and what happens to your data.

How to delete your account

  1. Sign in to Orete.
  2. Go to Profile → Settings and select "Delete account", or
  3. Email info@orete.co.uk from your registered address with the subject "Delete my account".

We'll confirm and process the request within 30 days, and usually much sooner.

What gets deleted

  • Your profile, email, display name and account settings.
  • Your home-gym selection, saved places and personal preferences.
  • Direct messages you've sent (subject to the recipient's copy).

What may remain

  • Public contributions such as reviews, ratings and submitted locations may remain visible to the community, but they will be anonymised and no longer linked to you.
  • Aggregated, non-identifying analytics data.
  • Records we must keep to comply with legal, accounting or fraud-prevention obligations (kept for the shortest time necessary).

If you'd like a full deletion of your public contributions too, just say so in your request.

Reactivating

Deletion is permanent. If you change your mind later, you can create a new account, but your old data won't come back.

Data export

Before deleting, you can request a copy of your personal data by emailing info@orete.co.uk.

Questions, requests or reports? Email us at info@orete.co.uk. We aim to reply within 7 days.